We are completely satisfied with the quality work and professionalism of the technicians who installed our central air conditioning system. The whole process was seamless, we received a quote and installation, all within a few days. Thank you for the excellent service.

Love the service

Very friendly,polite service . Very helpful with all my questions and prompt. :)

I appreciated the review and explanation of HRV settings. Friendly and efficient service. Thanks.

Service was excellent. On time, efficient and knowledgeable.

Installation was a week before I expected it. Workers were courteous and did a great job. Previously I had a gas furnace installed. I asked one of the workers to fix a very minor issue. They did it right away. Later on in the day another employee came to the house and inspected the work that was completed earlier in the day. I have only had positive experiences in the time that I have dealt with Hometown Heating.

Was happy with the service man very pleasant, explained what he was doing and why he was doing it.

Friendly service. Very informative. Answered all my questions.

The appointment was kept at the time agreed. Your service technician, Payton, was polite, interested in his work, and went out of his way to satisfy my requirements.

Great customer service. Good prices. Reliable technicians.

You continue to provide us with quick, reliable and efficient service! Payton is so personable and gets the job done!

Great service

Excellent service.

Friendly prompt service

Payton is a knowledgeable technician, friendly, helpful and informative as well as very polite!

Excellent service they work around my schedule , knowledgeable and respectful technicians pleasant efficient receptionist

Excellent service

Superb work and Payton is very professional.

Always great and friendly service.

Always polite, professional and punctual for our maintenance appointments. Also, reassuring to know you are going to respond to an emergency if one arises.

Due to power outage, technician was not able to come when scheduled. he kept us fully informed as to when he would try to get back to us and worked around our schedule. he showed up less than 36 hours after the original appointment (we were not available for the first 24 hours) and was very professional and pleasant. Good job.

Service is excellent from Office Communication, through Service Technicians visit. Very knowledgeable, professional and thorough.

We like the service and the people we deal with, both in person and on the telephone.

Great service, friendly staff and awesome products!

Prompt service. Staff friendly. Great workers

Your fast efficient & friendly

Payton is always courteous, attentive, has a great sense of humour, is knowledgeable and helpful in answering all our questions in a friendly manner.

Friendly office and service staff Service so far has been very good - haven't had any issues with the equipment.

Hi, I would definitely rate your service and Hometown as a “10” – excellent customer service and professionalism in everything.

I find the service calls to be efficient and the technician able to answer any questions I have.

My experience both today & previously has been very good with Hometown

All dealings with Hometown Heating have been pleasant and all work carried out in a most professional manner

I have always been impressed with the quality of service from the booking of the appointment, with the accommodations Cynthia makes and how she follows up with her customers to the excellent job your service technician does. He patiently answers my questions and explains all that he has done. I would gladly recommend your company to my friends.

Good friendly service . Answered all my concerns

Good service, great people.

Great company to deal with. Office staff and service technicians are always friendly, efficient and professional and appointment times have always been kept on time, at least in my case. Both service technicians that I have dealt with, Steven and Payton, have been extremely good, taking the time to explain what they have done and answering any questions that I may have. I also REALLY appreciate the fact that the price for the annual furnace service has been the same for the past few visits, an important factor for us seniors on fixed incomes. Thank You Hometown Heating

Excellent service

Thank you for the Fantastic Service. Fantastic Guys doing the Installation.

Technician was friendly and very knowledgeable. Very happy with the work he did

Your representative was polite, informative and knowledgeable. He was able to answer all our questions. He did a great job.

Your service is excellent and you were highly recommended.

You have always been both friendly and helpful

We have nothing to complain about. We have been very happy with the service.

Friendly service, helpful advice, appointment given rapidly, knowledgeable technician, easy-to-understand explanations on how furnaces work efficiently, affordable fees.

We built our house using a general contractor. He used many different smaller companies for heating, electricity and plumbing. We are sooooo happy he chose to use Hometown Heating for our heating and cooling needs. Great service, wonderful employees!

I'd like to thank the staff at Hometown heating for their patience, understanding and great service. A special thanks to Steve for a wonderful job. Very pleased with the amount of extra room you were able to give me and the furnance now works amazingly!

Always good prompt service.

great customer service very nice technician

The technician was prompt and very professional. As well he provided a complete overview of the system, how it works and how it is to be managed. He spent quality time with us at the end of his work to ensure we were fully apprised of the work he completed. Well done!

They did an excellent job, were very knowledgeable and explained everything so I could understand

Awesome technician who explained the process, completed the work as required, then reviewed the steps taken and reiterated why annual maintenance is so important. Very professional.

There are no surprises. They show up on time, do the work efficiently and the workman was very courteous. What more can I say.

: Your service people are polite, neat and take time to explain what they are doing and provide advice, along with the rationale, as to the operation of the various components in our heating/cooling system.

Your guys were very neat and cleanup after them selfs and Tom was great to deal with

Friendly and very helpful..and on time.

Professional looking people who informs about everything after the service.

Everyone is friendly and professional. Time is taken to give a complete summary of the work that was completed and any helpful tips. Excellent follow-up to all questions and enquiries.

Knowledgeable, professional, reliable, & polite.

Everything well explained as he went along

Excellent , professional service

Love the young man who does our servicing. He has been here the last 5 years since our new furnace and AC was installed. Have had no problems.

They are easy to work with and have serviced our needs to our satisfaction.

Polite , friendly , competent, explained what he was doing , or trying to do. Explained problem and what he planned to do to fix it. Arrived at appointed time. Clean and neat !

Very good service. The technician is excellent. It was a positive experience all around.

Payton arrived on time as promised, your staff are always polite, professional and efficient.

Very efficient and friendly staff. Both Payton and Steve have consistently provided excellent service.

Your serviceman was outstanding. Always on time, polite, and very knowledgeable service provider.

There were no surprises, service, quote, installation everything went well. Thank you

Friendly informative

Hey guys. Just wanted to thank you for your professional and expedient service We had an AC issue on one of the hottest days of the summer. I called at 10:30 in the morning, and the problem was addressed, diagnosed, and fixed by 4pm. I would like to thank Payton for his great work and friendly, reassuring and professional disposition. Any time maintenance is needed for working units, it is very unnerving and stressful for a homeowner - trying to predict what the worst case scenario will be. To get a seemingly large job done quickly and economically was a great experience and welcomed news for me. Your service has been excellent, and I will not hesitate to call you first when needed again. Thanks again. Kevin

Very professional and courteous service. And fairly quick response when we decided on a new system. Thank you very much.

Your staff was on time. After service they left the area clean.

Service that is prompt, thorough, accurate, with competence, competitive, and with a smile.

Polite and efficient work as usual.

Polite, courteous technicians. Accommodating to location of AC unit considering adversities. All good.

On time, polite and professional.

After an initial problem regarding the purchase of an hrv, which was resolved by Pearl Visser, I have confidence that any problems that may arise will be looked after in a timely manner. This is why I signed up for the Comfort Club

Efficient, professional and reliable.

They did exactly what they said they were going to do and in a timely manner, answered all my questions in a manner that I could understand

Looked after us on a call in at last minute. Very kind and clean. We just want to thank you

We appreciated the reminder for the annual check up, and the appt reminder by e-mail. Serviceman was punctual and courteous.

They did a great job!

Excellent service Well trained staff

The technician was helpful, friendly, answered all my questions and didn't mind explaining things to me. .

I appreciated the email prior to the visit. The technician was on time, courteous, knowledgeable. He offered to change the batteries in the control panel, offered a long-term maintenance plan, was aware another colleague had come to adjust the speed of the fan and asked if it was okay, so, overall, he did a great job and represents your company very well. Thank you for the excellent service. It will be a pleasure to refer Hometown Heating Inc. to friends and neighbors.

Service was great - serviceman as usual very thorough in the semiannual check. I especially like how he cleans the fireplace for me. At my request, he researched how much it would cost to put in a fireplace fan for me and had a price before he left. I will consider putting one in in the future. He is a pleasure to have in my home.

Friendly and knowledgeable service personnel. They always explain what needs to be done and what they have done. 10/31/2017

Quality work. Knowledgeable People. Always willing to answer questions.

Quality of work, professionalism of Service Technician and knowlegable recommendations for future comfort. Payton does a superb job.

Great service tech

I am beyond impressed by the level of care and service I received! I'm a mom of two small children and when my hot water heater quit, I panicked. After speaking with Tom, my mind was at ease and they went out of their way to get techs here at a very busy time (with the best prices). The team that arrived was friendly, clean and very quick. I had a very positive experience and I 100% recommend Hometown Heating!

Great service! The technician who serviced us twice this year was always friendly and professional. Would definitely recommend based on his service. Thanks!!

Service was prompt and effective. Payton and Cynthia are to be commended for their devotion to service, scheduling and technical know how in handling our no heat situation.

Installation was fast and efficient, the installation team went above and beyond just an install.

Good service rep.

You were efficient and friendly and all about the customer. I really appreciate it!

Our furnace install went smoothly and was done at a good price. Other companies were too pushy with their "sales". I can and will recommend Hometown Heating to friends and co-workers.

Great service in an emergency.

The young man, Payton, who serviced my furnace was well-mannered and did the job quickly and quietly.

Payton is excellent at explaining any issues, including operational. Very polite and pleasant.

Every time we need service it gets done promptly and is high quality . The staff are personable and know their stuff.

Very satisfied with our service performed by Payton today. He arrived when we expected and explained all of what the service entailed.

Prompt, personable, knowledgeable, clean, and not willing to compromise on their quality of service. Great people to entrust the care of your HVAC system to.

Friendly knowledgeable service person

Very quick response and the work was done quickly and carefully and the bill was reasonable. Good service, and nice people!

Excellent, prompt and professional service as usual.

Always friendly staff. Always there for me to ask questions. Super people, I highly recommend them.

Wonderful people and exemplary service.

When I contacted your office, I received a very cordial reply. My request for an examination of our heating and gas tanks was responded to forthwith. It was completed in a few days by a very meticulous young man

I have dealt with Hometown for many years and always been more than satisfied with the service. They have always responded quickly to any problems I have had that required a visit . I also appreciate the fact that yesterday I was updated a couple of times about delays for my routine servicing appt.

As always great service, polite and on time

Service was efficient and the service person was polite and asked the right questions. Answered my questions so I could understand the answers. Highly recommend your company.

Friendly informative technicians...

Fast friendly and professional service

Excellent Service. A truly client oriented technician. Very pleasant. Well done!

Great service and friendly staff

We are very pleased with the service provided. Technicians are courteous and appear knowledgeable.

I have always received prompt and courteous service from your service reps - especially Mr.Marriner - a great personality to be representing your company.

Great service!

Randy and Payton are always courteous, professional and knowledgeable and work hard to resolve the issues. Excellent service and follow up

We always get a good and fast service from your business... I really appreciate Payton. He is always cheerful and very professional!!! A very good asset for your business... We feel that our furnace is in good hands!!!

Always kind and very accommodating

Have addressed our concerns in a timely manner. Understanding of our needs. Very good work ethics.

I am completely satisfied.

Very pleasant, efficient and goes the extra mile, very happy with the service.

Efficient, professional and reliable.

They did exactly what they said they were going to do and in a timely manner, answered all my questions in a manner that I could understand

Office staff are great and technicians are great as well very down to earth and helpful.

My hubby thought the service was outstanding! Payton was awesome to deal with, he very patient when answering questions, excellent people skills!!! He is a keeper! I came at the end of the visit and Payton was very pleasant!